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Career Details
11-9199.08 - Loss Prevention Managers
Plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.
Key Facts

Tasks

Core
- Review loss prevention exception reports and cash discrepancies to ensure adherence to guidelines.
- Perform cash audits and deposit investigations to fully account for store cash.
- Provide recommendations and solutions in crisis situations such as workplace violence, protests, and demonstrations.
- Monitor and review paperwork procedures and systems to prevent error-related shortages.
- Investigate or interview individuals suspected of shoplifting or internal theft.
- Direct installation of covert surveillance equipment, such as security cameras.
- Advise retail establishments on development of loss-investigation procedures.
- Visit stores to ensure compliance with company policies and procedures.
- Verify correct use and maintenance of physical security systems, such as closed-circuit television, merchandise tags, and burglar alarms.
- Train loss prevention staff, retail managers, or store employees on loss control and prevention measures.
- Supervise surveillance, detection, or criminal processing related to theft and criminal cases.
- Recommend improvements in loss prevention programs, staffing, scheduling, or training.
- Perform or direct inventory investigations in response to shrink results outside of acceptable ranges.
- Hire or supervise loss prevention staff.
- Maintain documentation of all loss prevention activity.
- Coordinate theft and fraud investigations involving career criminals or organized group activities.
- Direct loss prevention audit programs including target store audits, maintenance audits, safety audits, or electronic article surveillance (EAS) audits.
- Develop and maintain partnerships with federal, state, or local law enforcement agencies or members of the retail loss prevention community.
- Coordinate or conduct internal investigations of problems such as employee theft and violations of corporate loss prevention policies.
- Collaborate with law enforcement to investigate and solve external theft or fraud cases.
- Assess security needs across locations to ensure proper deployment of loss prevention resources, such as staff and technology.
- Analyze retail data to identify current or emerging trends in theft or fraud.
- Advise retail managers on compliance with applicable codes, laws, regulations, or standards.
- Monitor compliance to operational, safety, or inventory control procedures, including physical security standards.
- Identify potential for loss and develop strategies to eliminate it.
- Administer systems and programs to reduce loss, maintain inventory control, or increase safety.
Supplemental
- Maintain databases such as bad check logs, reports on multiple offenders, and alarm activation lists.
Knowledge

- 83%Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- 78%Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- 76%Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- 75%Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- 75%Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- 71%Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- 70%Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- 69%Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- 69%Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- 65%Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- 62%Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- 58%Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- 55%Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- 53%Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
- 51%Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- 51%Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
Tools

- Closed circuit television CCTV monitoring systems
- Physical access control systems
- Security alarm systems
- Video surveillance systems
- Fire alarm monitoring systems
- Laptop computers
- Personal computers
- Multiline telephone systems
Technology

- Enabl-u Technologies APIS
- Inventory tracking software
- Microsoft OfficeHOT
- Microsoft ProjectHOT
- Microsoft SharePointHOT
- Personnel management software
- Financial accounting software
- SAPHOT
- Time reporting software
- IBM Lotus Notes
- Microsoft OutlookHOT
- MICROS XBR Loss Prevention
- Microsoft AccessHOT
- MySQLHOT
- Structured query language SQLHOT
- Microsoft ExcelHOT
- Microsoft PowerPointHOT
- Microsoft WordHOT
- Work scheduling software
- Microsoft operating system
- Microsoft WindowsHOT
- Point of sale POS software programs
Certifications

- Certified Healthcare Safety Professional173 Tucker Road, Suite 202, Helena, Alabama 35080
- Water Loss Specialist9810 Patuxent Woods Dr., Suite K443-878-1000
- Certified Protection Professional1625 Prince Street, Alexandria, VA 22314-2818
- Loss Prevention Certified700 Matthews Mint Hill Road, Suite C Matthews, NC 28105(866) 433-5545
- Oracle Argus Safety 7 Implementation Essentials500 Oracle Parkway, Redwood Shores, CA 94065800-833-3536
- Certified Fraud ExaminerThe Gregor Building, 716 West Avenue, Austin, TX 787015124789070
- Professional Certified Investigator1625 Prince Street, Alexandria, Virginia 22314-2818
Licensing

Related Programs

Clicking on the Degree programs in the list below will take you away from the Careers page.
Purpose: This program prepares students for entry-level opportunities as a local, state, or federal law enforcement officer; commercial and industrial security officer; police officer; or private or government investigator, particularly in the areas of homeland security.
Purpose: This curriculum is designed for individuals who plan to transfer to a four-year college or university to complete a baccalaureate degree program in business administration with a major in accounting, business management, decision science and management, information systems, finance, marketing, etc.
Purpose: The curriculum is designed to provide a broad foundation that will prepare students to enter any of the varied fields in criminal justice or to prepare for professional advancement. Job opportunities for students include local, state, and federal enforcement officers, police officers, private or government investigators, adult/juvenile correction officers, probation/parole officers and counselors, security directors (managers), loss prevention directors, classification managers, and personnel clearance administrators. Most of the ADJ courses in this curriculum are 'core courses' that provide a basic entry-level foundation in both criminal justice and security administration. These courses must be taken by ALL STUDENTS in this program. At several points in the curriculum, 'course options' are provided for selection by the students.
Special Curriculum Admission Requirements: Students are advised that many criminal justice and private/government security agencies require excellent moral character and a written record of conduct prior to consideration for employment.
Purpose: This program is designed to prepare students to transfer to a four-year college or university to complete a baccalaureate degree program in criminal justice, criminology, or related fields.
Purpose: This program is a flexible associate degree. For students who plan to transfer, the degree can parallel the first two years of a four-year bachelor of science program if they choose courses that match the transfer institution's requirements. For those students who do not plan to transfer, the degree allows them to structure a program to suit their needs using accumulated credits from a variety of formal and experiential sources.
Purpose: This curriculum is designed for those students who wish to take only those courses that relate directly to the law enforcement field. The occupational objectives are to provide a basic foundation for individuals entering some particular area of the criminal justice field that does not require an A.A.S. or higher degree in criminal justice, or for persons already in the criminal justice field who wish to extend their knowledge/skill, or for those exploring the criminal justice field as a career alternative. Courses taken in the certificate program can be applied to the A.A.S. degree.
Special Curriculum Admission Requirements: Students are advised that many criminal justice and private/government security agencies require excellent moral character and a written record of conduct prior to consideration for employment.
Purpose This program is designed for individuals who plan to transfer to a four-year college or university to complete a bachelor of science in one of the social sciences. It also prepares students for some teacher certification programs. Students from the A.S. program major in a wide variety of fields, including anthropology, economics, government/political science, history, mass communications, pre-law, psychology, public administration, social work, and sociology.
Students with a baccalaureate degree who wish to pursue the Certified Public Accountant (CPA) examination may use specific course work toward fulfillment of accounting educational requirements. Some course work also meets federal government guidelines for those interested in qualifying for positions or promotions in the federal government. Students should consult an accounting instructor to determine the courses that meet the educational requirements.
The Associate of Applied Science (A.A.S.) degree provides students with a strong foundation in accounting and business, along with general education requirements, enabling students to seek entry-level employment in accounting. In addition, the course work prepares students for certification exams.
The certificate programs provide course work that gives students the skills to sit for one or more certification exams administered by the Accreditation Council for Accountancy and Taxation (ACAT).
Students completing the A.A.S. in Management have opportunities to transfer to four-year universities to pursue B.S. degrees in Business Administration, Management, and related areas. See https://www.tcc.edu/programs/transfer/transfer-agreements/ for agreements.
Courses required for the Business Administration degree are available on all four campuses.
Students are advised to consult with the program coordinator prior to entering the program.
For those who wish to continue their education pursuits beyond the associate degree, Tidewater Community College has entered into formal articulation agreements with colleges and universities to ease transfer. Individuals interested in this option are encouraged to consult with a TCC advisor early in their academic program.
Courses required for the Liberal Arts degree are available on all four campuses.
Courses required for the General Studies degree are available on all four campuses.
Courses required for the Social Sciences degree are available on all four campuses.