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Career Details
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Career Details
43-5011.00 - Cargo and Freight Agents
43-5011.00 - Cargo and Freight Agents
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Key Facts

Bright Outlook
Career Details
Green Job
Career Details
Current Employment
78,800
Estimate
Forecasted Employment
84,300
Estimate
Change in Employment
+5,500
Estimate
Change in Employment %
+7%
Estimate
Tasks

Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
- Negotiate and arrange transport of goods with shipping or freight companies.
- Advise clients on transportation and payment methods.
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
- Estimate freight or postal rates and record shipment costs and weights.
- Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
- Retrieve stored items and trace lost shipments as necessary.
- Keep records of all goods shipped, received, and stored.
- Track delivery progress of shipments.
- Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
Supplemental
- Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
- Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
- Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
- Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
- Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
- Arrange insurance coverage for goods.
- Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
- Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
- Attach address labels, identification codes, and shipping instructions to containers.
- Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
- Maintain a supply of packing materials.
- Assemble containers and crates used to transport items, such as machines or vehicles.
- Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
- Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.
- Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge

Knowledge
The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools

Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology

Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications

Licensing

Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs

Online Programs related to this career, offered by participating institution(s), are listed below.
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