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Career Details

43-5011.00 - Cargo and Freight Agents


Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.


Key Facts
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Bright Outlook
Career Details
Green Job
Career Details
Current Employment
78,800
Estimate
Forecasted Employment
84,300
Estimate
Change in Employment
+5,500
Estimate
Change in Employment %
+7%
Estimate
Tasks
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Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Negotiate and arrange transport of goods with shipping or freight companies.
  • Advise clients on transportation and payment methods.
  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  • Estimate freight or postal rates and record shipment costs and weights.
  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  • Retrieve stored items and trace lost shipments as necessary.
  • Keep records of all goods shipped, received, and stored.
  • Track delivery progress of shipments.
  • Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
Supplemental
  • Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.
  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  • Inspect and count items received and check them against invoices or other documents, recording shortages and rejecting damaged goods.
  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  • Coordinate and supervise activities of workers engaged in packing and shipping merchandise.
  • Arrange insurance coverage for goods.
  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  • Attach address labels, identification codes, and shipping instructions to containers.
  • Route received goods to first available flight or to appropriate storage areas or departments, using forklifts, hand trucks, or other equipment.
  • Maintain a supply of packing materials.
  • Assemble containers and crates used to transport items, such as machines or vehicles.
  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
  • Prepare manifests showing numbers of airplane passengers and baggage, mail, and freight weights, transmitting data to destinations.
  • Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
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Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 Transportation
  • 91%
    Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
 Geography
  • 90%
    Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
 Public Safety and Security
  • 81%
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 English Language
  • 78%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Administration and Management
  • 78%
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 Education and Training
  • 69%
    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 Law and Government
  • 69%
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 Telecommunications
  • 69%
    Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
 Clerical
  • 68%
    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 Customer and Personal Service
  • 68%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 Communications and Media
  • 60%
    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 Production and Processing
  • 58%
    Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
 Economics and Accounting
  • 56%
    Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
 Sales and Marketing
  • 55%
    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 Mathematics
  • 54%
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 Mechanical
  • 52%
    Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
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Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
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Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Business function specific software
  • Brokerage software
  • Corel WordPerfect Office Suite
  • Microsoft OfficeHOT
  • Posting software
 Information exchange software
  • Email software
  • Transportation management software
  • Web-based dispatch software
 Content authoring and editing software
  • Microsoft ExcelHOT
  • Microsoft OneNote
  • Microsoft PowerPointHOT
  • Microsoft WordHOT
  • Spreadsheet software
  • Word processing software
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
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Certifications
The certifications listed below are useful to pursue if you are interested in a career in this field.
 Specialty
 Advanced
 Core
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
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Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
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Online Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Eastern Shore Community College
Southside Virginia Community College
Wytheville Community College