Program Details
Career Studies Certificate in Medical Administrative Office Specialist
Career Studies CertificateEastern Shore Community College
This program is included in: G3
The Medical Administrative Office Specialist (MAOS) certificate program prepares individuals to work as front office staff in medical office settings. Upon completion of the program, students are eligible to take the National Center Competency Test (NCCT) for certification
Outcomes
Students will be able to: Demonstrate effective communication skills during the interview process and in all other interactions with patients and professionals. Demonstrate the ability to perform front office functions such as scheduling, communicating (with healthcare professionals, patients and third party payers). Handle medical records appropriately, to include the electronic medical record, HIPAA, and financial management, while maintaining compliance with state and federal regulations. Apply medical terminology appropriately in the work place. Apply legal and ethical standards within the medical office setting.
Program Overview & Guidance

| Program Guidance Element | What You Need to Know |
|---|---|
| Considerations for Selecting Degree | The Medical Administrative Office Specialist (MAOS) certificate program prepares individuals to work as front office staff in medical office settings. Upon completion of the program, students are eligible to take the National Center Competency Test (NCCT) for certification |
| Considerations When Selecting Courses |
The Medical Administrative Office Specialist (MAOS) certificate program prepares individuals to work as front office staff in medical office settings. Upon completion of the program, students are eligible to take the National Center for Competency Testing (NCCT) for certification.
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| Program Requirements Beyond Specific Courses | 1. Students must complete the program within 3 years to be eligible for national certification. 2. There is a limited time for the student to test for national certification following graduation. 3. Students must apply and send all information to National Center for Competency Testing (NCCT) in order to sit for examination. 4. NCCT information regarding testing and fees can be found at https://www.ncctinc.com/ 5. Part-time students should consult their faculty advisors regarding appropriate course sequences. |
| Doing More With Your Degree | |
| Program Successes & Highlights |
Related Programs & Certifications

Program Credit Requirements

Please note that some courses may count towards more than one requirement such as meeting a general education requirement and a major specific requirement. The course will be listed under the first matching requirement. Please contact the institution with questions.
A formal determination of credits awarded for your prior learning and their applicability to the degree requirements can only be made by the institution. The formal determination and resulting map may reflect higher or lower number of credits to be completed to achieve this program.
What If I Have An Associate Degree Or Credit For Prior Learning?

| Transfer Guidance Element | What You Need to Know |
|---|---|
| Associate Transfer Degree Completion | Students must earn 25% of their credits at ESCC for an Associate degree from our institution. Students who transfer to ESCC with a completed Associate degree will be awarded SDV 100 and will have their transcript evaluated for other course transfer. Students who transfer to ESCC with a completed Bachelor degree from a U.S. college or university will be awarded SDV 100, ENG 111 and ENG 112. The transcript will be evaluated for other course transfer. |
Completion of Associate Degree Concurrent with High School | ESCC does not distinguish between students earning an associate degree concurrently, while in high school, or after high school graduation. |
| Credit for Prior Learning | https://es.vccs.edu/admissions/credits/ |
| Did You Know That... |
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College Level Information

| College Fit Guidance | What You Need to Know |
|---|---|
| Is This College Right For Me? | YES! (Your Eastern Shore) is ESCC's culture of hospitality. YES! encourages students, teachers and staff to start from a positive perspective, develop personal YES!! visions and statements, and take proud ownership of the college and the Shore community. We invite you to discover your YES! at Your Eastern Shore Community College. |
| Transfer Student Catalog Year | Catalog year determined by first semester of attendance |
| First Year Student Catalog Year | The student's catalog year is determined by first semester of attendance. |
| Applying for Guaranteed Admissions | We offer five transfer degrees with Guaranteed Admission Agreements with all public and many private four-year institutions.; https://www.vccs.edu/transfer-programs/ |
Where Can This Degree Transfer

If you are interested in transferring to a four-year degree view this degree on the Transfer Virginia site to explore degrees aligned with this program at Virginia's 4-year institutions.
| Institution | Title | Degree | Award Name | Award Level | Delivery Mode |
|---|---|---|---|---|---|
| Laurel Ridge Community College | Associate of Applied Science Degree in Health Information Management | Associate | Associate of Applied Science | 2-Year | Online |
| Mountain Empire Community College | Associate of Applied Science Degree in Health Information Management | Associate | Associate of Applied Science | 2-Year | In-Person, Hybrid |
| Tidewater Community College | Associate of Applied Science - Health Information Management | Associate | Associate of Applied Science | 2-Year | In-Person, Hybrid |
Careers Where This Degree Applies

| O*Net Code | Name | Description | Parent |
|---|---|---|---|
| 29-9021.00 | Health Information Technologists and Medical Registrars | Apply knowledge of healthcare and information systems to assist in the design, development, and continued modification and analysis of computerized healthcare systems. Abstract, collect, and analyze treatment and followup information of patients. May educate staff and assist in problem solving to promote the implementation of the healthcare information system. May design, develop, test, and implement databases with complete history, diagnosis, treatment, and health status to help monitor diseases. | Healthcare Practitioners and Technical Occupations |
| 29-2072.00 | Medical Records Specialists | Compile, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system. Classify medical and healthcare concepts, including diagnosis, procedures, medical services, and equipment, into the healthcare industry's numerical coding system. Includes medical coders. | Healthcare Practitioners and Technical Occupations |
Cost To Complete

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