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Career Details

15-1299.03 - Document Management Specialists


Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.


Key Facts
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Bright Outlook
Career Details
Green Job
Career Details
Current Employment
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Forecasted Employment
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Change in Employment
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Change in Employment %
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Tasks
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Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Monitor regulatory activity to maintain compliance with records and document management laws.
  • Write, review, or execute plans for testing new or established document management systems.
  • Search electronic sources, such as databases or repositories, or manual sources for information.
  • Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
  • Propose recommendations for improving content management system capabilities.
  • Prepare support documentation and training materials for end users of document management systems.
  • Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
  • Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
  • Document technical functions and specifications for new or proposed content management systems.
  • Develop, document, or maintain standards, best practices, or system usage procedures.
  • Consult with end users regarding problems in accessing electronic content.
  • Conduct needs assessments to identify document management requirements of departments or end users.
  • Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
  • Assist in the assessment, acquisition, or deployment of new electronic document management systems.
  • Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
  • Operate data capture technology to import digitized documents into document management system.
  • Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
  • Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
  • Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
  • Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
  • Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
  • Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
Supplemental
  • Analyze, interpret, or disseminate system performance data.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
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Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 English Language
  • 78%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Administration and Management
  • 77%
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
 Computers and Electronics
  • 76%
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 Customer and Personal Service
  • 71%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 Clerical
  • 69%
    Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
 Law and Government
  • 69%
    Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
 Education and Training
  • 67%
    Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
 Mathematics
  • 55%
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 Sales and Marketing
  • 55%
    Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
 Communications and Media
  • 54%
    Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
 Public Safety and Security
  • 52%
    Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
 Personnel and Human Resources
  • 51%
    Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
 Engineering and Technology
  • 50%
    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
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Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Computers
  • Cloud computing servers
  • Content servers
 Media storage devices
  • Computer hard disk drives
  • Magneto optical drives
  • Tape libraries
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
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Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Content management software
  • Ademero Content Central
  • Adobe Systems Adobe AcrobatHOT
  • Advanced Processing and Imaging OptiView ECM
  • Alfresco Software Alfresco
  • Autonomy iManage WorkSite
  • Cabinet NG CNG-SAFE
  • Computhink ViewWise
  • Conarc iChannel
  • Day Software CQ5 Web Content Management
  • DB Tech RAS
  • Doc.It DM
  • Document imaging software
  • Document indexing software
  • Document management system software
  • EMC Document Sciences xPression
  • EMC Documentum
  • Enterprise report management ERM software
  • Ever Team EverSuite Content Management
  • Fabasoft Folio
  • FileHold Systems FileHold
  • FileVision
  • Hewlett Packard Exstream Dialogue
  • Hyland Software OnBase
  • IBM FileNet Content Manager
  • Laserfiche Rio
  • Newgen Software Technologies OmniDocs
  • Objectif Lune PlanetPress Suite
  • Objective Electronic Document Management
  • Open Text Web Solutions
  • OpenDocMan
  • Oracle Universal Content Management
  • Personable Workflow DMS
  • Records management software
  • SAP DMS
  • Saperion ECM
  • SpringCM
  • Systemware
  • Thomson Reuters FileCabinet CS
  • Thomson Reuters GoFileRoom
  • Treeno Software Treeno Content Server
  • Version control software
  • Westbrook Fortis
  • Xerox DocuShare
  • Xythos Enterprise Document Management Suite
 Content authoring and editing software
  • Adobe Systems Adobe Dreamweaver
  • Adobe Systems Adobe InDesignHOT
  • Adobe Systems Adobe PhotoshopHOT
  • Apple Final Cut Pro
  • Google Sites
  • Microsoft ExcelHOT
  • Microsoft PowerPointHOT
  • Microsoft VisioHOT
  • Microsoft WordHOT
  • Optical character recognition OCR software
  • WeVideo
 Development software
  • Apache GroovyHOT
  • Apache TomcatHOT
  • Extensible markup language XMLHOT
  • Hypertext markup language HTMLHOT
  • IBM WebSphere MQ
  • Microsoft .NET FrameworkHOT
  • Microsoft Visual BasicHOT
  • Oracle JavaHOT
  • Oracle SQL Developer
  • Practical extraction and reporting language PerlHOT
  • SAP BusinessObjects Data Integrator
  • SAP PowerBuilder
  • Unified modeling language UMLHOT
 Industry specific software
  • Autodesk AutoCADHOT
  • CAPSYS Capture
  • Dassault Systemes SOLIDWORKSHOT
  • EMC Captiva
  • Microsoft Office Document Imaging
  • Office Gemini Diamond Vision
  • Perceptive Software ImageNow
  • PTC Creo ParametricHOT
 Finance accounting and enterprise resource planning ERP software
  • Business process management BPM softwareHOT
  • IBM BPM BlueprintHOT
  • Microsoft DynamicsHOT
  • Oracle PeopleSoft FinancialsHOT
  • Pegasystems SmartBPMHOT
  • SAP ERP FinancialsHOT
 Business function specific software
  • Central Desktop
  • Google AdWordsHOT
  • Microsoft ProjectHOT
  • Microsoft SharePointHOT
 Utility and device driver software
  • File compression software
 Operating environment software
  • File system software
  • IBM MVS
  • LinuxHOT
  • Microsoft WindowsHOT
  • UNIXHOT
 Data management and query software
  • FileMaker Pro
  • Google AnalyticsHOT
  • IBM DB2
  • Microsoft AccessHOT
  • Microsoft SQL ServerHOT
  • SAP Business Objects
  • Teradata DatabaseHOT
  • Vertafore ImageRight
 Information exchange software
  • Google Meet
  • IBM NotesHOT
  • Microsoft OutlookHOT
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
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Certifications
The certifications listed below are useful to pursue if you are interested in a career in this field.
No specific certifications are listed for this career
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
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Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
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Online Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Blue Ridge Community College
Brightpoint Community College
Central Virginia Community College
Germanna Community College
J Sargeant Reynolds Community College
Laurel Ridge Community College
Mountain Empire Community College
Mountain Gateway Community College
New River Community College
Northern Virginia Community College
Patrick & Henry Community College
Paul D. Camp Community College
Piedmont Virginia Community College
Rappahannock Community College
Southside Virginia Community College
Southwest Virginia Community College
Tidewater Community College
Virginia Peninsula Community College
Virginia Western Community College
Wytheville Community College