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Career Details

15-1253.00 - Software Quality Assurance Analysts and Testers


Develop and execute software tests to identify software problems and their causes. Test system modifications to prepare for implementation. Document software and application defects using a bug tracking system and report defects to software or web developers. Create and maintain databases of known defects. May participate in software design reviews to provide input on functional requirements, operational characteristics, product designs, and schedules.


Key Facts
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Bright Outlook
Career Details
Green Job
Career Details
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Tasks
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Tasks
The tasks listed below can be performed to prepare you for a career in this field.
Core
  • Design test plans, scenarios, scripts, or procedures.
  • Test system modifications to prepare for implementation.
  • Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
  • Document software defects, using a bug tracking system, and report defects to software developers.
  • Identify, analyze, and document problems with program function, output, online screen, or content.
  • Monitor bug resolution efforts and track successes.
  • Create or maintain databases of known test defects.
  • Plan test schedules or strategies in accordance with project scope or delivery dates.
  • Participate in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.
  • Review software documentation to ensure technical accuracy, compliance, or completeness, or to mitigate risks.
  • Document test procedures to ensure replicability and compliance with standards.
  • Develop or specify standards, methods, or procedures to determine product quality or release readiness.
  • Update automated test scripts to ensure currency.
  • Investigate customer problems referred by technical support.
  • Install, maintain, or use software testing programs.
  • Provide feedback and recommendations to developers on software usability and functionality.
  • Monitor program performance to ensure efficient and problem-free operations.
  • Conduct software compatibility tests with programs, hardware, operating systems, or network environments.
  • Install and configure recreations of software production environments to allow testing of software performance.
  • Collaborate with field staff or customers to evaluate or diagnose problems and recommend possible solutions.
  • Identify program deviance from standards, and suggest modifications to ensure compliance.
  • Design or develop automated testing tools.
  • Coordinate user or third-party testing.
  • Perform initial debugging procedures by reviewing configuration files, logs, or code pieces to determine breakdown source.
  • Evaluate or recommend software for testing or bug tracking.
  • Conduct historical analyses of test results.
Generic
  • Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
  • Recommend purchase of equipment to control dust, temperature, or humidity in area of system installation.
  • Store, retrieve, and manipulate data for analysis of system capabilities and requirements.
Supplemental
  • Visit beta testing sites to evaluate software performance.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Knowledge
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Knowledge

The items listed below are organized into sections that contain knowledge useful for pursuing a career in this field. Each section also contains a "Percentage of Importance" statistic that shows how relevant an item is to the occupation.
 Computers and Electronics
  • 85%
    Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
 English Language
  • 70%
    Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
 Engineering and Technology
  • 65%
    Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
 Mathematics
  • 61%
    Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
 Customer and Personal Service
  • 56%
    Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
 Administration and Management
  • 50%
    Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Tools
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Tools
The tools listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Computers
  • Application servers
  • Computer servers
  • Desktop computers
  • Directory servers
  • Laptop computers
  • Mainframe computers
  • Mainframe operating systems
  • Notebook computers
  • Personal computers
  • Supercomputers
 Network service equipment
  • Computer network routers
 Cameras
  • Digital cameras
 System boards processors interfaces or modules
  • Graphics processing unit GPU
  • Multi-core central processing unit CPU
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Technology
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Technology
The technologies listed below include machines, equipment, tools, and software that is useful for individuals who are interested in this career.
 Content authoring and editing software
  • 3M Post-it App
  • Adobe Systems Adobe After Effects
  • Adobe Systems Adobe AfterEffectsHOT
  • Adobe Systems Adobe Creative CloudHOT
  • Adobe Systems Adobe Dreamweaver
  • Adobe Systems Adobe Fireworks
  • Adobe Systems Adobe Flash
  • Adobe Systems Adobe IllustratorHOT
  • Adobe Systems Adobe InDesignHOT
  • Adobe Systems Adobe PhotoshopHOT
  • Evernote
  • Flipgrid
  • GNU Image Manipulation Program GIMP
  • Google DocsHOT
  • Google Sheets
  • Google Sites
  • Google Slides
  • JamBoard
  • LinkedInHOT
  • Loom
  • Microsoft ExcelHOT
  • Microsoft OneNote
  • Microsoft PowerPointHOT
  • Microsoft Publisher
  • Microsoft VisioHOT
  • Microsoft WordHOT
  • Open Graphics Library OpenGL
  • Screencastify
  • SmugMug FlickrHOT
  • Social media sitesHOT
  • Trimble SketchUp ProHOT
  • YouTubeHOT
 Development software
  • A programming language APL
  • ABC Compiler
  • ABC: the AspectBench Compiler for AspectJ
  • Acresso InstallAnywhere
  • Ada
  • Adobe Systems Adobe ActionScript
  • Adobe Systems Adobe Flex
  • Advanced business application programming ABAPHOT
  • AJAXHOT
  • Algorithmic language ALGOL
  • Allaire ColdFusion
  • American National Standards Institute ANSI C
  • Apache AntHOT
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  • Apache TomcatHOT
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  • Automated installation software
  • AWK
  • B-Method
  • Backbone.jsHOT
  • Beginner's all-purpose symbolic instruction code BASIC
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  • Bugzilla
  • C
  • C#HOT
  • C++HOT
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  • Chef
  • Collaborative Application Markup Language CAML
  • Common business oriented language COBOLHOT
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  • Component object model COM software
  • Component-based Scalable Logical Architecture CSLA
  • Computer On-line Real-time Applications Language CORAL 66
  • Configuration management software
  • CruiseControl
  • Debugview
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  • Distributed component object model DCOM software
  • DjangoHOT
  • Document Object Model DOM Scripting
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  • Ext JS
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  • Extensible markup language XMLHOT
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  • FileMon
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  • Forth
  • Functional testing software
  • Gambit Scheme
  • GoHOT
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  • Graphical user interface GUI builder software
  • Graphical user interface GUI design software
  • Haskell
  • Hewlett Packard LoadRunner
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  • Hewlett-Packard HP TestDirector for Quality Center
  • Hewlett-Packard HP WinRunner
  • Hypertext markup language HTMLHOT
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  • IBM Rational Rose XDE Developer D93
  • IBM WebSphereHOT
  • ICON programming language
  • Integrated development environment IDE softwareHOT
  • Integration testing software
  • Interface definition language IDL
  • Interoperability testing software
  • Interstate connection ICON
  • J
  • JavaScriptHOT
  • JavaScript Object Notation JSONHOT
  • JetBrains IntelliJ IDEA
  • jQueryHOT
  • JUnitHOT
  • Jupyter Notebook
  • LAMP Stack
  • List processing language LISP
  • Load testing software
  • Microsoft .NET FrameworkHOT
  • Microsoft Active Server Pages ASPHOT
  • Microsoft ActiveX
  • Microsoft ASP.NETHOT
  • Microsoft ASP.NET Core MVCHOT
  • Microsoft AzureHOT
  • Microsoft ESP SDK
  • Microsoft PowerShellHOT
  • Microsoft SQL Server Integration Services SSISHOT
  • Microsoft Visual BasicHOT
  • Microsoft Visual Basic for Applications VBAHOT
  • Microsoft Visual Basic Scripting Edition VBScriptHOT
  • Microsoft Visual Basic.NET
  • Microsoft Visual C# .NET
  • Microsoft Visual SourceSafe
  • Microsoft Visual StudioHOT
  • Microsoft Windows SDK
  • Migration testing software
  • Modula
  • MUMPS M
  • Mutation testing software
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  • Nunit
  • Oberon
  • Objective CHOT
  • Objective Caml
  • Oracle Fusion MiddlewareHOT
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  • Oracle JavaServer Pages JSPHOT
  • Pascal
  • Patch management software
  • Perforce Helix software
  • PHP: Hypertext PreprocessorHOT
  • Practical extraction and reporting language PerlHOT
  • Programming language one PL/I
  • Prolog
  • PuppetHOT
  • PythonHOT
  • RHOT
  • ReactHOT
  • Recovery testing software
  • Red Hat Ansible Engine
  • RegMon
  • Regression testing software
  • Requirements management software
  • Restructured extended executor REXX
  • Revision control software
  • RubyHOT
  • Ruby on RailsHOT
  • Salesforce VisualforceHOT
  • SAP Netweaver
  • SAP PowerBuilder
  • ScalaHOT
  • Scheme programming language
  • Security testing software
  • SeleniumHOT
  • Self
  • Simple API for XML SAX
  • Smalltalk
  • SmartBear Software AutomatedQA TestComplete
  • Source code editor software
  • Spring FrameworkHOT
  • Static analysis software
  • Stress testing software
  • String oriented symbolic language SNOBOL
  • Subversion
  • Sun Microsystems Java 2 Platform Enterprise Edition J2EE
  • SwiftHOT
  • Symantec Visual Cafe
  • System testing software
  • Test design software
  • Test implementation software
  • TestNG
  • Unified modeling language UMLHOT
  • Unit testing software
  • Usability testing software
  • Verilog
  • Visible Razor
  • VMWareHOT
  • Watir
  • Web service definition language WDSL
  • Xcode
  • XML Path Language XPATH
  • YourKit Java Profiler
 Data management and query software
  • ADO.NET
  • Airtable
  • Amazon Data Pipeline
  • Amazon DynamoDBHOT
  • Amazon Elastic Compute Cloud EC2HOT
  • Amazon Kinesis
  • Amazon RedshiftHOT
  • Amazon Web Services AWS softwareHOT
  • Apache Avro
  • Apache CassandraHOT
  • Apache Flume
  • Apache HadoopHOT
  • Apache Hbase
  • Apache HiveHOT
  • Apache HTTP ServerHOT
  • Apache Oozie
  • Apache PigHOT
  • Apache SolrHOT
  • Apache Sqoop
  • Apache Webserver
  • Blackbaud The Raiser's Edge
  • Blackboard software
  • CA Erwin Data Modeler
  • Computer Associates integrated data management system CA-IDMS
  • Customer information control system CICS
  • Data definition language DDL
  • Data entry softwareHOT
  • Data manipulation language DML
  • DataVision
  • Distributed database management software
  • ElasticsearchHOT
  • FileMaker Pro
  • Google AnalyticsHOT
  • Hibernate ORM
  • IBM Cognos ImpromptuHOT
  • IBM DB2
  • IBM Middleware
  • IEA Software Emerald
  • LexisNexis
  • Microsoft AccessHOT
  • Microsoft Internet Information Service IIS
  • Microsoft SQL ServerHOT
  • Microsoft SQL Server Reporting ServicesHOT
  • Microsoft transact-structural query language T-SQL
  • MicroStrategyHOT
  • MongoDBHOT
  • MySQLHOT
  • NoSQLHOT
  • Object Management Group Object Request Broker
  • Oracle Business Intelligence Discoverer
  • Oracle Business Intelligence Enterprise EditionHOT
  • Oracle Business Intelligence Suite
  • Oracle DBMS
  • Oracle Eloqua
  • Oracle JDBCHOT
  • Oracle PL/SQLHOT
  • Oracle Reports
  • Oracle softwareHOT
  • PostgreSQLHOT
  • Qlik Tech QlikViewHOT
  • Relational database management softwareHOT
  • Salesforce softwareHOT
  • SAP Adaptive Server Enterprise
  • SAP Business Intelligence
  • SAP Crystal ReportsHOT
  • Structured query language SQLHOT
  • Structured Query Report SQR
  • TableauHOT
  • Talend Big Data Integration
  • Talend Data Fabric
  • Teradata DatabaseHOT
  • Transact-SQLHOT
  • Web server software
 Content management software
  • Adobe Systems Adobe AcrobatHOT
  • Apache Subversion SVNHOT
  • Document management system software
  • Dropbox
  • Emerald Software Group Emerald Green Office
  • GitHOT
  • Twiki
  • Version control software
  • Workflow software
 Networking software
  • Amazon Simple Storage Service S3HOT
  • Amazon Web Services AWS CloudFormationHOT
  • CitrixHOT
  • IBM Domino
  • Migration software
  • PuTTY
  • Storage area network SAN software
 Business function specific software
  • Ansible softwareHOT
  • Atlassian JIRAHOT
  • ConfluenceHOT
  • Google DriveHOT
  • Human resource management software HRMS
  • LibreOffice
  • Microsoft OfficeHOT
  • Microsoft ProjectHOT
  • Microsoft SharePointHOT
  • Microsoft Team Foundation Server
  • Microsoft Teams
  • Oracle Primavera Enterprise Project Portfolio ManagementHOT
  • Slack
 Security and protection software
  • Anti-spyware software
  • Antivirus software
  • Encryption software
  • Firewall software
  • McAfee
  • Network intrusion detection software
  • SymantecHOT
  • Virtual private networking VPN softwareHOT
 Operating environment software
  • Apple macOSHOT
  • BashHOT
  • Cisco Systems IOS
  • Disk operating system DOS
  • File server software
  • Hewlett Packard HP-UX
  • IBM AIX
  • IBM z/OS operating systems
  • Job control language JCL
  • KornShell
  • LinuxHOT
  • Magellan Firmware
  • Microsoft WindowsHOT
  • Microsoft Windows ServerHOT
  • Operating system shells
  • Oracle SolarisHOT
  • QNX
  • Real time operating system RTOS software
  • Red Hat Enterprise LinuxHOT
  • Shell scriptHOT
  • Ubuntu
  • UNIXHOT
  • UNIX ShellHOT
  • VMWare Workstation
  • Win CE
  • Wind River Systems VxWorks
  • Wind River VxWorks
 Network applications software
  • Apple Safari
  • DockerHOT
  • GitHubHOT
  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Oracle Application Server
  • Oracle WebLogic ServerHOT
  • Red Hat OpenShiftHOT
  • Red Hat WildFlyHOT
  • Skype
  • Spring BootHOT
  • VMWare ESX Server
  • Web browser software
 Industry specific software
  • Autodesk AutoCADHOT
  • Bentley MicroStationHOT
  • Dassault Systemes CATIAHOT
  • Data analysis software
  • Dynamic modeling software
  • Epic SystemsHOT
  • IBM SPSS StatisticsHOT
  • MinitabHOT
  • SASHOT
  • Simulation program with integrated circuit emphasis SPICE
  • StataCorp Stata
  • Supervisory control and data acquisition SCADA softwareHOT
  • The MathWorks MATLABHOT
  • The MathWorks Simulink
 Utility and device driver software
  • Backup and archival software
  • Microsoft DirectX
  • Veritas NetBackup
 Information exchange software
  • Blink
  • Cisco Systems Webex
  • ESRI ArcGIS softwareHOT
  • FaceTime
  • Geographic information system GIS softwareHOT
  • Google Gmail
  • Google Meet
  • GroupMe
  • IBM NotesHOT
  • LogMeIn GoToMeeting
  • LogMeIn GoToWebinar
  • Microsoft ExchangeHOT
  • Microsoft OutlookHOT
  • Zoom
 Finance accounting and enterprise resource planning ERP software
  • Delphi Technology
  • Enterprise resource planning ERP softwareHOT
  • Microsoft DynamicsHOT
  • Microsoft Dynamics GPHOT
  • NetSuite ERPHOT
  • Oracle E-Business Suite Financials
  • Oracle Fusion ApplicationsHOT
  • Oracle HyperionHOT
  • Oracle JD Edwards EnterpriseOneHOT
  • Oracle PeopleSoftHOT
  • Oracle PeopleSoft FinancialsHOT
  • SAPHOT
  • SAP Business ObjectsHOT
  • Tax software
 System management software
  • IBM Power Systems software
  • Splunk EnterpriseHOT
 Network management software
  • NagiosHOT
  • Software distribution management software
  • Voice over internet protocol VoiP system softwareHOT
  • WiresharkHOT
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Certifications
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Certifications
The certifications listed below are useful to pursue if you are interested in a career in this field.
No specific certifications are listed for this career
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Licensing
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Licensing
The licensing information below is organized into sections and is useful for pursuing if you are interested in a career in this field.
No specific licensing information is listed for this occupation in the area you have selected.
All data sourced from US Department of Labor, Employment & Training Administration O*Net Database.
Related Programs
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Online Programs related to this career, offered by participating institution(s), are listed below.

Clicking on the Degree programs in the list below will take you away from the Careers page.
INSTITUTION
PROGRAMS
Blue Ridge Community College
Brightpoint Community College
Central Virginia Community College
Germanna Community College
J Sargeant Reynolds Community College
Laurel Ridge Community College
Mountain Empire Community College
Mountain Gateway Community College
New River Community College
Northern Virginia Community College
Patrick & Henry Community College
Paul D. Camp Community College
Piedmont Virginia Community College
Rappahannock Community College
Southside Virginia Community College
Southwest Virginia Community College
Tidewater Community College
Virginia Peninsula Community College
Virginia Western Community College
Wytheville Community College